Support for Cerevo products
SUPPORT
Online manuals and FAQs for Cerevo products. Please check them before contacting us, as they may answer your question. For any other questions about our products, please use "Contact Support".
Supported Products
Live Streaming Equipment
LiveShell W
LiveShell X
FlexTally Pro
FlexTally
LiveWedge
USB-GPIO Converter for FlexTally
Smart Toys
DOMINATOR
Products No Longer Supported
We regret to inform you that customer support and firmware updates have ended for the following products.
We sincerely appreciate your long-standing patronage and ask for your understanding.
We look forward to your continued support of Cerevo products.
| Product | Customer Support | Repairs | Firmware Updates |
|---|---|---|---|
| LiveShell 2 | Ended May 2025 | Closed | Ended |
| LiveShell PRO | Ended May 2025 | Closed | Ended |
| BlueNinja | Ended August 2024 | Closed | Ended |
| XON LOG-1 | Ended August 2024 | Closed | Ended |
| XON REC-1 | Ended August 2024 | Closed | Ended |
| SmartTrigger | Ended August 2024 | Closed | Ended |
| XON SNOW-1 | Ended March 2022 | Closed | Ended |
| XON RIDE-1 | Ended January 2021 | Closed | Ended |
| XON ORBITREC | Ended January 2021 | Closed | Ended |
| SIM CHANGER ∞ | Ended September 2021 | Closed | Ended |
| cloudiss | Ended March 2021 | Closed | Ended |
| OTTO | Ended January 2021 | Closed | Ended |
| Tipron | Ended March 2020 | Closed | Ended |
| Hackey | Ended February 2020 | Closed | Ended |
| Listnr | Ended March 2019 | Closed | Ended |
| EneBRICK | Ended March 2020 | Closed | Ended |
| LiveShell | Ended November 2019 | Closed | Ended |
| CEREVO CAM live! | Ended October 2018 | Closed | Ended |
| CEREVO LIVEBOX | Ended October 2018 | Closed | Ended |
LiveShell 2
Customer Support: Ended May 2025
Repairs: Closed
Firmware Updates: Ended
LiveShell PRO
Customer Support: Ended May 2025
Repairs: Closed
Firmware Updates: Ended
BlueNinja
Customer Support: Ended August 2024
Repairs: Closed
Firmware Updates: Ended
XON LOG-1
Customer Support: Ended August 2024
Repairs: Closed
Firmware Updates: Ended
XON REC-1
Customer Support: Ended August 2024
Repairs: Closed
Firmware Updates: Ended
SmartTrigger
Customer Support: Ended August 2024
Repairs: Closed
Firmware Updates: Ended
XON SNOW-1
Customer Support: Ended March 2022
Repairs: Closed
Firmware Updates: Ended
XON RIDE-1
Customer Support: Ended January 2021
Repairs: Closed
Firmware Updates: Ended
XON ORBITREC
Customer Support: Ended January 2021
Repairs: Closed
Firmware Updates: Ended
SIM CHANGER ∞
Customer Support: Ended September 2021
Repairs: Closed
Firmware Updates: Ended
cloudiss
Customer Support: Ended March 2021
Repairs: Closed
Firmware Updates: Ended
OTTO
Customer Support: Ended January 2021
Repairs: Closed
Firmware Updates: Ended
Tipron
Customer Support: Ended March 2020
Repairs: Closed
Firmware Updates: Ended
Hackey
Customer Support: Ended February 2020
Repairs: Closed
Firmware Updates: Ended
Listnr
Customer Support: Ended March 2019
Repairs: Closed
Firmware Updates: Ended
EneBRICK
Customer Support: Ended March 2020
Repairs: Closed
Firmware Updates: Ended
LiveShell
Customer Support: Ended November 2019
Repairs: Closed
Firmware Updates: Ended
CEREVO CAM live!
Customer Support: Ended October 2018
Repairs: Closed
Firmware Updates: Ended
CEREVO LIVEBOX
Customer Support: Ended October 2018
Repairs: Closed
Firmware Updates: Ended