Customer Support

For any support related questions please contact us via email below.

* We currently do not offer phone support.

* Our support center is located in Japan, so replies will be sent during Japanese business hours (Japanese timezone is UTC+9). *Our support center is closed on Japanese holidays.

General Inquiries

If you have any questions regarding distribution, sales of our products, collaboration and OEM proposals, please contact us below and a member of our team will reply.

Media Inquiries

If you are a member of the press including journalists, editors or freelance writers, or an industry analyst please contact us via email below, and our communications team can assist you.